Hello,  ${CONTACT_FIRSTNAME},

Thank you for choosing ${ORGANIZATION_UNIT} for your service needs.

We want to ensure you were completely satisfied with your recent visit to our service department. Not just your service experience but also how you were treated by our staff, your arrival/departure etc. 

If you weren’t completely satisfied with our service, or if you have any questions or concerns, please do not hesitate to contact us.

We Appreciate Your Feedback!

${Organization_Unit}